Make a Referral


Counselling Matters Bexley welcomes referrals from professionals such as GPs, nurse practitioners, health visitors, midwives, social workers, probation officers and housing officers. We also accept referrals from organisations and agencies including Mind in Bexley, Pier Road Project, Solace Womens Aid and Community Connect.

We also accept self referrals. If you are making a self referral please specify your availability and preferred location.



Referrals can be made by email to


Urgent referrals can also be made by phone to on 0800 0472600

It would be helpful if referrers  could specify if the client requires an urgent appointment and whether they would be suitable for a trainee counsellors.


      We believe Counselling Matters has advantages over other counselling services, for example

  • We have short waiting lists and can prioritise urgent cases

  • We are an inclusive service so we can work with clients with a wide range of difficulties, whether adult, child or adolescent

  • We offer weekly appointments

  • We can provide home visits for housebound clients

  • We provide 12-18 sessions of counselling initially but this can be extended when appropriate

  • We provide continuity of care, so clients will be seen by the counsellor who carries out the original assessment

  • We provide a flexible service, with evening and Saturday appointments, and easily accessible premises in Belvedere, Erith and Sidcup.